Membership Policies

CrossFitlogoCFVV Membership Policies:

MEMBERSHIP CANCELLATION POLICY:
You may cancel your membership and future recurring payments at any time. Membership Cancellation requires a written notice- email to crossfitvacaville@gmail.com of at least 10 business days before next draft date for changes to be effective for that draft date (NOTE: there will be no refunds for payments made before effective cancellation date).

Cancellation Fees:
If you are more than half way through your contract agreement, the fee is $50 to cancel. If you are not more than half way through, the fee will be $100. (Note: When your contract auto-renews, a new agreement begins and the cancellation fee will be based on the auto-renewed membership)

MEMBERSHIP HOLD:

You may be eligible to place your membership on hold for a specific period of time; we reserve the right to make a decision regarding these matters on a case-by-case basis.

Upon expiration of Hold Date, your account will automatically become active and payments shall resume. Hold requires a written notice- email to crossfitvacaville@gmail.com of at least 10 business days before next draft date for changes to be effective for that draft date (NOTE: there will be no refunds for payments made before effective hold date). The minimum hold period is 2 weeks and the maximum hold period is 2 months. If your hold exceeds 2 months there will be a fee for each additional month on hold (10% of monthly membership fee).

REFUNDS:
CrossFit Vacaville does not offer refunds on any memberships. If you need to cancel an Auto-pay Contract early, you will be required to pay the contract cancellation fee, which is stated above.

Pre-Pay memberships:

Pre-Pay Memberships are deeply discounted to encourage participation, and therefore, are NON-REFUNDABLE. A hold can be requested until return date, or if approved by owner the remaining membership commitment can be given to another individual.

AUTOMATIC RENEWALS:
After the member’s initial commitment expires, the member’s contract will automatically renew, and payments will continue until the membership is cancelled via email to crossfitvacaville@gmail.com.

PAST DUE PAYMENTS / DECLINED PAYMENTS:

We understand that cards are often lost or stolen or expire, and a charge will sometimes be declined. We ask that in this case, you provide us with updated billing information in a timely manner, which we define as within two weeks. Payments over two weeks past due will be subject to a $20 administrative fee.

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