MEMBERSHIP CANCELLATION POLICY:
You may cancel your membership and future recurring payments at any time. Membership Cancellation requires a written notice- email to firstname.lastname@example.org of at least 10 business days before next draft date for changes to be effective for that draft date (NOTE: there will be no refunds for payments made before effective cancellation date).
If you are more than half way through your contract agreement, the fee is $50 to cancel. If you are not more than half way through, the fee will be $100. (Note: When your contract auto-renews, a new agreement begins and the cancellation fee will be based on the auto-renewed membership)
You may be eligible to place your membership on hold for a specific period of time; we reserve the right to make a decision regarding these matters on a case-by-case basis.
Upon expiration of Hold Date, your account will automatically become active and payments shall resume. Hold requires a written notice- email to email@example.com of at least 10 business days before next draft date for changes to be effective for that draft date (NOTE: there will be no refunds for payments made before effective hold date). The minimum hold period is 2 weeks and the maximum hold period is 2 months. If your hold exceeds 2 months there will be a fee for each additional month on hold (10% of monthly membership fee).
CrossFit Vacaville does not offer refunds on any memberships. If you need to cancel an Auto-pay Contract early, you will be required to pay the contract cancellation fee, which is stated above.
Pre-Pay Memberships are deeply discounted to encourage participation, and therefore, are NON-REFUNDABLE. A hold can be requested until return date, or if approved by owner the remaining membership commitment can be given to another individual.
After the member’s initial commitment expires, the member’s contract will automatically renew, and payments will continue until the membership is cancelled via email to firstname.lastname@example.org.
PAST DUE PAYMENTS / DECLINED PAYMENTS:
We understand that cards are often lost or stolen or expire, and a charge will sometimes be declined. We ask that in this case, you provide us with updated billing information in a timely manner, which we define as within two weeks. Payments over two weeks past due will be subject to a $20 administrative fee.