MEMBERSHIP CANCELLATION POLICY:
You may cancel your membership and future recurring payments at any time for a fee. Membership cancellation requires a written notice- email to [email protected] of at least 10 business days before next draft date for changes to be effective for that draft date (NOTE: there will be no refunds for payments made before effective cancellation date).

Cancellation Fees:
Cancellation Policy and Fees: You may cancel your membership and any future reoccurring payments for a fee. cancellation requires a written notice- email to [email protected] of at least 10 business days before next draft date for changes to be effective for that draft date (NOTE: there will be no refunds for the elements program or payments made before effective cancellation date).
The cancellation fee is 50% of the total amount owed for the remaining contract term
(NOTE: When your contract auto-renews, a new agreement begins and the cancellation fee will be based on the auto-renewed membership).

Prepaid memberships are excluded from this policy. See prepay refund policy below for more details.

MEMBERSHIP HOLD:
You may be eligible to place your membership on hold for a specific period of time; we reserve the right to make a decision regarding these matters on a case-by-case basis.

Upon expiration of Hold Date, your account will automatically become active and payments shall resume. Hold requires a written notice- email to [email protected] of at least 10 business days before next draft date for changes to be effective for that draft date (NOTE: there will be no refunds for payments made before effective hold date). The minimum hold period is 2 weeks and the maximum hold period is 2 months. If your hold exceeds 2 months there will be a fee for each additional month on hold (10% of monthly membership fee).

REFUNDS:
CrossFit Vacaville does not offer refunds on any memberships (including challenges and bootcamps). If you need to cancel an Auto-pay Contract early, you will be required to pay the contract cancellation fee, which is stated above.

Pre-Pay memberships:

Pre-Pay Memberships are deeply discounted to encourage participation, and therefore, are NON-REFUNDABLE. A hold can be requested until return date, or if approved by owner, the remaining membership commitment can be given to another individual.

AUTOMATIC RENEWALS:
After the member’s initial commitment expires, the member’s contract will automatically renew, and payments will continue until the membership is canceled via email to [email protected]
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PAST DUE PAYMENTS / DECLINED PAYMENTS:
We understand that cards are often lost or stolen or expire, and a charge will sometimes be declined. We ask that in this case, you provide us with updated billing information in a timely manner, which we define as within two weeks. Payments over two weeks past due will be subject to a $20 administrative fee.